according to 13 Reg. UE n. 2016/679/



Whereas we inform You that:

  1. any personal data provided by the user and acquired simultaneously with the subscription to the relevant services from
  2. Any data necessary for the provision of such services, with the inclusion of any location and invoice data relevant to any device registered in the website.
Such data will be treated in compliance with any privacy policy and security measurement, as provided by the regulation in place through the use of manual and its devices strictly within the scope of the article below.



The identity entitled of the processing of personal data (where such data are relevant to an identified or identifiable person) is MOBISAT S.a.g.l. established in Chiasso (CH) via Livio, n. 24 in person of its legal representative pro tempore All requests and complaints in connection with such policy will be addressed to this latter, also with the purpose of receiving the updated list of the individual in charge of the treatment and of the recipients of any communication pursuant art. 6 below.



Personal data treatment means any activity involving the processing of personal data, wholly or partly by automated means and to the processing other the automated means with form part of a filing system by means for example the following activities can be included as personal data treatment: data collection, subscription listing, data maintenance, editing consultation, communication any form of data spreading, comparison cancelation or destruction.



The MOBISAT® services to which the user has access are the following:

  1. Navigation data.
    Computer systems and software procedures used to operate this website during their normal operation acquired some personal data and their transmission are implicit in the use of internet communication protocols. This kind of information is not collected to be associated with identified subjects, but through these procedures or connected data also held by third-parties allow users to be identified. This category of data includes IP addresses or domain names of the computer used by users who connect to the site at the moment of the request. The addresses in URI / URL notation of the requested resources, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (good order, error, etc.) and other parameters related to the operating system and the user's computing environment. Data are used just for obtaining anonymous statistical information relating to the use of the site and to check its correct functioning; they are kept for up to seven days and are deleted immediately after their aggregation (except for any need to establish criminal facts by the judicial authorities).
  2. Data voluntarily provided by users.
    Personal data, identifiers (name, surname, email) spontaneously provided through the website and other domain and subdomain to access the services or communicated to the Dealer as well as provided at the time of purchasing satellite devices are collected and used by the owner with the purposes referred to in the following point and until the user cancels the account.
  3. Geolocation data.
    The data collected by MOBISAT related to geolocation are those deriving from the geographical position with GPS / GNSS (Global Position System) technology acquired through the device. MOBISAT will process the location data of the terminal together with the other personal data of the users that the same is already authorized to process in compliance with current legislation. The processing of such data will take place for the purposes of analysis and monitoring and provision of the services offered, both to carry out individual user profiling activities in order to offer the same services and products, either their own or third-parties. The location data, processed for the purposes indicated above, will be processed through IT tools and special databases, such as to ensure the security and confidentiality of the same in accordance with the obligations arising from existing Community legislation. These will be kept exclusively and limited to the period of time necessary to achieve the purposes for which the data were collected. The processing of location data may also be carried out by external parties, for the same purposes, appointed as Data Processors or to whom it is recognized the right to access them in accordance with the law.
  4. Photographs.
    MOBISAT can use any and all photographs taken by MOBISAT or its agents or employees, or submitted by You to MOBISAT as well as all written endorsements of MOBISAT® that You send to us, or that You post on social media (photographs, social media posts, and messages sent to MOBISAT® are hereinafter referred to as “Photographs”) in any Media (including print, internet, film, television and no matter how distributed or published) for any purpose, which may include but shall not be limited to advertising, promotion, marketing, and packaging of MOBISAT or any product or service sold and marketed by MOBISAT. The use of Photographs may be assigned by MOBISAT to any other party. The Photographs may be combined with other Photographs, sounds, text and graphics, and that the Photographs may be manipulated, cropped, altered or modified at MOBISAT’s sole discretion. The user can not charge a royalty or fee and cannot make any other monetary assessment against MOBISAT in exchange for this Release and Assignment.
  5. Cookies and other tracking systems.



The data treatment will occur by means of IT and non-IT devices, following specific administrative, technical, and personal security measures (e.g., measures against any losses, damages non-authorized use or disclosure). Such measures will be implemented in connection with the status of purposes of the treatment itself and pursuant to any risk to any privacy breach.



Personal data will be disclosed to MOBISAT employees and/or consultants, authorized individuals nominated as responsible for handling such data. The data will be communicated to:

  1. affiliates and companies controlled by MOBISAT;
  2. third-parties appointed by MOBISAT in the provision of specific services;
  3. third-parties or consultants appointed to overlook and manage any MOBISAT software or hardware;
  4. any entity which disposal of the data is pursuant to any administrative procedure or relevant regulation;
  5. emergency services;
  6. bank or research institute;
  7. others.



Personal data collected by the entity entitled of the process will be not disclosed to any third parties, unless for the reasons stated under art. 5.



In performing its obligation, MOBISAT has the right to transfer data to third-party countries unless differently agreed in other to protect the data otherwise or in order to regulate such transfer.



Treatment of data connected to the service of the site will take place near the center of the Holder and in every other place where all parties involved in the treatment are located: particularly in the center of the service provider of the site in Chiasso, Livio, n. 24. Personal data collected for purposes described in point 3 will be stored at the service provider’s premises of the website for the time necessary to the accomplishment of the contractual services and within limits established by normative in force and in case of deletion of the account by the consumer.



Personal data collected for purposes described in point 3, will be stored for the time necessary to the accomplishment of the contractual services and within the limits estabilished by the normative in force and in case of deletion of the account by the consumer.



Parties can turn to the Holder of the treatment or responsible for data protection to assert the right of revocation that is always allowed in the case provided for in art. 3 ii) and they assert the following rights:

  1. to get confirmation of a treatment of the personal data and to have access to it;
  2. to get an update, rectification, integration, cancelation of his/her own personal data or the limitation of the treatment;
  3. to get a copy of the treated data;
  4. to the portability of the data;
  5. to oppose the treatment, completely or partly: a) for lawful reasons even if treatment is necessary for the pursuit of legitimate interests of the Holder; b) in any moment to the treatment of personal data that You/they concern it to think of dispatching advertising material or direct sale or for market research or commercial communication.
  6. to receive information about treatment, protection of personal data or about other rights.



The Holder of the treatment has the full right to change the privacy policy at any time by giving notice to the Consumers on the present site and if possible, by notification to the Consumers at the contact that has the Holder. For this purpose, it is necessary that the Consumers regularly consult this page and control the date of update.

Date of the last updating: 20/11/2018



MOBISAT declares to be compliant with the current GDPR regulations: